I apologize in advance if this needs to be merged with the ongoing haas thread but this is something that everyone needs to know.
I will try and be as succinct as I can.
Bittrex made some changes to their api not long ago that threw the quatloo trader bot into a tailspin of sorts. I went looking for other bots for ARBX to use until such time as the problems are fixed with the quatloo trader bot, I decided to throw the 0.22btc at the beginner trial of haas bot because arbitrage is a mentioned feature several places on the main site. Here is where it gets fun, after a few minutes of trying to setup the bot to “arbitrage” I go looking for a little help from their site, the bot is a disaster when it comes to the GUI. Turns out that what they are basing their arbitrage “feature” on is a technique of currency conversion to take advantage of pricing differences, while it is a form of arbitrage it irritates me to no end that they didn’t make this clear on their site, they didn’t have a * with a notation saying that there are several forms, etc. I had to look through the wiki page to find this info.
I emailed their support within an hour of paying for an installing the bot asking for a refund, the responses I have been getting are insane to say the least. Not only did I get my refund request refused, he had the gall to attempt to sell me on keeping the bot and using a trading technique based on RSI indicators. I have been emailing back and forth with their “developer” and if/when the need arises I will share the email exchange publicly.
So why I am writing this? While the 0.22btc is not exactly small potatoes, it won’t bankrupt me nor ARBX to have lost those funds. I am spreading the word on this for a couple of reasons, main reason is they pissed me the F off by refusing the refund based on the fact that I could trade with huobi and okcoin and that they are basing their engine off something they read on bloomberg. This is outrageous and while I may not be able to be satisfied with them going out of business, I can at least spread the word on the insanity and keep others from wasting money with them.